Frequently Asked Questions
Everything you need to know about shopping with Salt Oral Care.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unused and unopened products. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your products cruelty-free and vegan?
Yes, all Salt Oral Care products are 100% vegan and never tested on animals. We are committed to ethical and sustainable sourcing for all our ingredients.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. We are working on expanding our reach to more countries soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my package after it ships?
Once your order has been dispatched, you will receive an email notification with a tracking number and a link to monitor your delivery status in real-time.